Terms of service

Damaged Goods

Please inspect your parcel before accepting the delivery from our courier. If the courier informs you that the parcel has been damaged in transit, please ensure you obtain the appropriate written confirmation, should you wish to proceed and accept the order. However, we recommend that you do not accept goods that have been damaged in transit. Cornish Orchards cannot be held liable for any issues occurring as a result of a customer signing for damaged goods. Parcels which appear intact on delivery but are found to contain damaged goods on opening must be reported to Cornish Orchards immediately. We can then arrange to replace or credit. Customers should retain the damaged goods until such point as Cornish Orchards has advised on collection or disposal arrangements as we may need these as evidence for any claim against our courier.

Contract Formation

Once an order has been placed and confirmed a contract exists between yourself and Cornish Orchards and you thereby undertake to pay for the goods ordered. Any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Cornish Orchards irrevocably submit to the non-exclusive jurisdiction of the English Courts. Cornish Orchards reserves the right to refuse orders.

Distance Selling Regulations: Customers retain the right to return goods up to 7 working days from receipt of goods. Please note that the order will need to be returned in its entirety, in pristine, saleable condition and the customer will need to fund the return postage costs in such an event.

Sale or Return: Cornish Orchards is unable to offer Sale or Return on website purchases. Please note that once an order is placed, a contract is formed to pay and receive the goods ordered.

Special Offers

Special Offers are available as described in the offer text and are applicable only to the products detailed in the offer. Cornish Orchards reserves the right to withdraw or alter special offers, should this be deemed necessary by the company. Unless otherwise stated, offers are restricted to one per customer and may not be used in conjunction with any other offer. Unless otherwise stated, single gift packs and gift voucher purchases do not count towards multi-case discount deals. Website offers are available via the Cornish Orchards website and to customers visiting the farm shop in person.

Responsible Drinking

Cornish Orchards takes its legal obligations regarding responsible drinking seriously.

By placing an order for alcoholic goods you confirm you are over 18 years of age. Please ensure that there will be an over-18 available to sign for the parcel at your chosen delivery address.

Intellectual Property

All copyright relating to graphics, images and copy within the Cornish Orchards website is retained. Express written permission should be obtained from the Company should you wish to use or reproduce any aspect of this.

Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, CORNISH ORCHARDS IS PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, CORNISH ORCHARDS DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.

Price and availability information is subject to change without notice.

Except as specifically stated on this website, to the fullest extent permitted at law, neither Cornish Orchards nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Cornish Orchards' liability is as stated in its current Public Liability Insurance (copy available on request).

 

Competitions

Entrants to Cornish Orchards competitions must be aged 18 years or over and residents of the UK, excluding employees of the Promoter, their families, agents or anyone professionally connected, and this is confirmed by entering. Entries are limited to one per person and will not be accepted after the closing date. Prizes are as advertised but Cornish Orchards reserves the right to provide an alternative if necessary. By entering a photo competition, you agree that Cornish Orchards may publish your photo on the Cornish Orchards website and on their social media channels. Instagram does not sponsor, endorse or administer, and nor is it associated with, Cornish Orchards promotions or competitions.

 Terms and Conditions

10% offer

 Terms & Conditions - 10% Off for new customers 

  1. This offer is available online at www.cornishorchards.co.uk only, and entitles new customers to a 10% discount for their first purchase of eligible products in their order.
  2. This voucher can only be used once, by those aged 18 or above.
  3. The offer does not apply to Gift Cards, and cannot be used in conjunction with multibuy offers, other discount codes, other promotions, or price matches.
  4. To redeem the offer online enter the discount code ‘firsteweb' at the checkout screen of the website.
  5. The offer must be applied at the point of sale, and cannot be applied retrospectively.
  6. The offer and discount is not exchangeable for cash and is non-transferable.
  7. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. 
  8. The Promoter, Asahi UK Ltd, reserves the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions.
  9. Offer ends 31st December 2022

Free bottle of Golden Cider with a £15 spend

 Terms & Conditions 

  1. This offer is available at  Cornish Orchards Cider Shop only, and entitles customers to a free bottle of Golden Cider if they purchase eligible products with a £15 spend.
  2. This voucher can only be used once, by those aged 18 or above.
  3. The offer does not apply to Gift Cards, and cannot be used in conjunction with multibuy offers, other discount codes, other promotions, or price matches.
  4. To redeem the offer in store, present this leaflet at the till before paying.
  5. The offer must be applied at the point of sale, and cannot be applied retrospectively.
  6. The offer and discount is not exchangeable for cash and is non-transferable.
  7. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. 
  8. The Promoter, Asahi UK Ltd, reserves the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions.
  9. Offer ends 31st December 2022

NAME OF PROMOTION

Feast on the Farm Tickets Giveaway Instagram only.

OPENING/CLOSING DATE & TIME

The opening date for entries is 17:00 on 08/08/2023.

The closing date of the prize draw is 12:00 on 25/08/2023.

Entries received after this time will not be considered.

HOW TO ENTER

To participate, if you have not done so previously, follow Cornish Orchards Instagram account (@cornishorchards). During the Promotion Period, like the promotional post, tag a friend in the comments and share to your story.

All entries must be submitted on the promotional Instagram post.

PRIZE

There is x3 prize of:

X2 Cornish Orchards Feast on the Farm ticket

X1 One night stay for two at Hanafore point hotel (Friday 8th September)

PRIZE ELIGIBILITY

This Promotion is open to residents of the United Kingdom who are aged 18 or over, except that employees (and their immediate families) of the Promoter, of its subsidiaries, of other group companies, its agents, or anyone else professionally connected with this promotion may not enter.

WINNER NOTIFICATION

A winner and reserve will be chosen by random draw performed by Vektor UK Ltd, 6-10 Junction Road, Burgess Hill, West Sussex, RH15 0JD on behalf of the promotor on 26/08/2023. Vektor UK Ltd will handle personal data in accordance with their privacy policy available at https://vektor.co.uk/privacy-policy/.

The winner will be notified by email or telephone (using details provided at entry) by 26/08/2023.

PROMOTER & PRIZE PROVIDER

The Promoter is Asahi UK Ltd, Griffin Brewery, Chiswick Lane South, London, W4 2QB, England.

The promotion is managed by Asahi UK Ltd, Griffin Brewery, Chiswick Lane South, London, W4 2QB, England on behalf of the promotor. Asahi UK Ltd will contact the winners to arrange delivery of prizes. Asahi UK Ltd will handle personal data in accordance with their privacy policy available at https://asahibeer/privacy-policy.

To contact the Promoter about this Promotion, please email: data.request@asahibeer.eu.

1. These general terms and conditions apply in addition to the Specific terms and conditions above. Together, they shall be referred to as the “terms and conditions”.

2. Participants must meet any eligibility requirements contained in the Specific Terms and Conditions above. The promotion is open to all UK residents aged 18 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of this promotion.

3. If for any reason a technical interruption, fault or site failure occurs when purchasing online, the Promoter does not take any responsibility for incomplete purchases and any incomplete purchases will not be considered valid for entry into the prize draw. The Promoter accepts no responsibility for any purchases which are not completed for any reason.

5. The winner will be notified by email or telephone (using details provided at entry) and must provide a postal address to claim their prize. If a winner does not respond to the Promoter within 14 days of being notified by the Promoter, then the winner's prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.

6. The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered.

7. The Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it necessary to do so.

8. The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

9. The Promoter must make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major prize winners, to anyone who contacts the Promoter (enclosing a self-addressed envelope) within one month after the closing date. If you object to any or all of your surname, county and winning entry being published or made available, please contact the. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

10. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. The Promoter reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions.

11. The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.

12. Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
13. Personal data supplied during the course of this promotion will only be processed as set out in the Promoter's asahibeer.co.uk/privacy-policy. See also 13 with regard to the announcement of winners.

14. The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.